Support & Concierge

Talk to the IDATHA Team

Have questions about plan selection, AI key setup, enterprise onboarding, or anything about the plans? Our team in South Africa is ready to assist.

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Support Desk

Customer Support

For account onboarding, API configuration, and billing support:

support@idatha.co.za

Response time: Within 24 business hours

Advisory & Enterprise

Enterprise & Partnerships

For legal practices, medical suites, family offices, and accounting distribution:

sales@idatha.co.za

Presence

South African Presence

Primary Infrastructure: Johannesburg (Tier 3 Data Centre)
Disaster Recovery: Cape Town Standby Facility
Operational Hours: Monday – Friday, 08:00 – 17:00 SAST